Contact Us

Blackridge Tobacco Support

Contact Us

Our customer service team is available to assist with order enquiries, payment confirmation, delivery information and general questions.

We’re Here to Help


Thank you for visiting Blackridge Tobacco and for your continued support and understanding.

Should you experience any issue after your payment has been successfully processed, or require assistance with an existing order, please contact our customer service team using one of the methods below.

For all other questions or concerns, please allow our team the opportunity to assist you directly.

Order Assistance

Help Us Locate Your Order Quickly

When contacting customer service about an existing order, please include as much relevant information as possible. This will help our team review your enquiry and provide assistance more efficiently.

  • Your full name
  • Your order number
  • The email address used when placing the order
  • A brief description of your question or concern
  • Relevant screenshots or payment details, where appropriate

Customer Service Notice

Please send only one message for each enquiry and allow our customer service team reasonable time to review your request. Sending repeated messages through multiple channels may delay the handling of your case. We appreciate your patience and cooperation.